At Toucan Fantasy, we value the privacy of our users and are committed to protecting the personal information you share with us. This Privacy Policy explains the types of information we collect, how we use it, and the steps we take to ensure your data is handled securely and responsibly. By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect both personal and non-personal information when you interact with our website. This information is gathered through direct inputs (such as forms) and indirect means (such as cookies and analytics tools).
a. Personal Information
Personal information refers to data that can identify you directly. This may include:
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Name: When you sign up, make an inquiry, or register an account.
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Email Address: For communications such as updates, promotions, or responses to your queries.
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Mailing Address: If you make purchases from our platform.
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Phone Number: For customer service and account-related support.
b. Non-Personal Information
Non-personal data is collected automatically and cannot identify you individually. This includes:
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IP Address: To monitor traffic and enhance website security.
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Browser Type/Device: To optimize performance across platforms.
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Pages Visited: To analyze site usage and improve navigation.
2. How We Use Your Information
a. Personal Information Usage
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Communication: To respond to inquiries, notify you about updates, or provide support.
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Transactions: To process, confirm, and deliver orders.
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Marketing: With your consent, to send newsletters, promotions, or special offers.
b. Non-Personal Information Usage
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Analytics: To analyze site performance and user behavior.
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Optimization: To improve website functionality and user experience.
3. Cookies and Tracking Technologies
Toucan Fantasy uses cookies and tracking tools to improve your browsing experience.
Types of Cookies We Use
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Essential Cookies: Necessary for core functionality (e.g., remembering login details or items in your cart).
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Analytics Cookies: Help us understand how visitors use our site.
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Advertising Cookies: If used, deliver personalized ads based on browsing activity.
Managing Cookies
Most browsers allow you to block or delete cookies. However, disabling cookies may affect site functionality.
4. Third-Party Services
We may use third-party providers for specific services. They may access your information but only to the extent required to perform their functions.
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Payment Processors: Handle transactions securely. We do not store your credit card details.
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Analytics Tools: (e.g., Google Analytics) help us understand site traffic and usage trends.
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Advertising Partners: If used, deliver tailored advertisements across platforms.
5. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information. However, we may disclose data in these cases:
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Legal Compliance: When required by law or government authorities.
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Business Transfers: If Toucan Fantasy undergoes a merger, acquisition, or asset transfer.
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Service Providers: Trusted partners who support website operations under strict confidentiality agreements.
6. Data Security
We use industry-standard measures to protect your data, including encryption, secure servers, and routine security checks. While we strive for maximum security, no method of transmission or storage is 100% secure.
7. Your Rights
You have the right to:
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Access & Correct: Request a copy of your personal data and update inaccuracies.
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Delete: Ask us to remove your data under certain conditions.
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Withdraw Consent: Opt-out of marketing communications anytime.
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Data Portability: Request your data in a structured, machine-readable format (where applicable).
8. Children’s Privacy
Toucan Fantasy does not knowingly collect personal information from children under 13. If we become aware of such data collection, we will promptly delete it.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect new practices, technologies, or legal requirements. Updates will be posted here with a revised “Effective Date.” We encourage you to review this page regularly.